Large U.K. bank
“The authentication solution we have adds too much friction, it’s frustrating to customers and driving them away. We need a solution that removes unnecessary friction and protects our good users.”
The bank accurately authenticated all their customers by looking at their behavior. Our client was able to securely remove friction, such as hard tokens, immediately after implementation. In only 30 days, our solution was accurately verifying 91% of their customers without friction, one-third of the time other solutions need. Only high-risk users were interdicted with added friction. Today, our client improves the experience of thousands of clients a day, increasing their loyalty.