Using Security To Create A More Inclusive Payments Ecosystem

For all the customization in the digital-first economy, the actual technology that powers it is pretty much “one size fits all” when it comes to validating consumers.

That’s a problem because in the wake of the great digital shift of 2020, every consumer increasingly needs to be validated, and every consumer isn’t the same. In fact, in many cases, they aren’t even that similar. For every consumer who purchases a new iPhone once a year to stay on the bleeding edge of mobile technology, there’s another still squeezing the life out of an iPhone 4 or rocking a flip phone. And while most customers use their phones with two functioning hands and working eyes and ears, there are millions who don’t because they can’t, and for whom validation schemes that seem easy and straightforward quickly fail.

In short, internet technology isn’t very inclusive.

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