Success Story 4

success

Success Story 4
 
Customer
Global Fortune 50 Company Stops Automated Threats That Bypass Industry Web Application Defense Tools.

 
Customer Type
Global Bank

 
Customer Challenge

A global bank required more confidence in their fraud decisions and accuracy for capturing sophisticated automated attacks that were bypassing their web application defense solutions designed to detect fraudulent automation and anomalies. Automation is gaining in sophistication daily, and we continue to see large spikes as they go undetected by many solutions – causing costly issues for financial and eCommerce companies worldwide.

NuDetect, a passive biometrics and behavioral analytics platform created by NuData, was implemented into the client’s pre-login verification stream. The objective of this implementation was to provide added confidence, discern good automation from bad automation to a much higher degree, and enable the client to prevent more automated account related attacks.

Over a period of two and a half weeks, the client was hit with automated attacks that attempted to login to thousands of customer accounts.

Using NuDetect’s sophisticated automation detection solution in the verification chain enabled the client to capture 412,378 fraudulent attempts that went undetected by their existing solutions.

The attackers were very careful about limiting their attempts per IP address. They re-used IP addresses in the attack but rarely made more than 5-6 attempts per IP address per day.

 
Solution
The bank implemented NuDetect for its tightly integrated fraud technologies and consequently was able to easily detect and identify the automated attack in real-time.

The unique aspect of this success story is that despite the fraudsters’ attempt to mask a sophisticated attack by switching IPs and other tactics, NuDetect protected the bank even though other automation detection tools are in the solution mix.

Using NuDetect’s enhanced passive biometric identification and behavioral analysis with multiple layers of protection, the client was able to accurately identify the fraudulent activities with an exceptional 96% capture rate. NuDetect easily verified the good automation, such as aggregators, while sustaining the bank’s brand reputation and customer trust.
 

Results / Benefits
Using NuDetect’s enhanced passive biometric identification and behavioral analysis with multiple layers of protection, the client was able to accurately identify the fraudulent activities with an exceptional 96% capture rate. NuDetect easily verified the good automation, such as aggregators, while sustaining the bank’s brand reputation and customer trust.

 
Customer Since
2016