Digital Commerce 360 | March 31, 2021 – A retailer that fails to balance various age groups’ cybersecurity needs risks making its tech products inaccessible to parts of the population.
While that diversity is generally a good thing, it also poses a security challenge for retailers. User differences can make it hard to design ecommerce technology that ensures security and a good experience for all ages. To avoid this outcome, make sure your product teams are aware of the potential barriers various age groups face.
For the complete article, see Age is more than a number: Ensuring retail cybersecurity for people of all ages